PIVI AND PIVI PRO SUPPORT

HOW TO USE YOUR NEW LAND ROVER INFOTAINMENT SYSTEM AND CONNECTED SERVICES

HOW TO USE PIVI, PIVI PRO AND CONNECTED SERVICES

GETTING STARTED

SET UP INCONTROL

Enable your Land Rover’s connected services and subscriptions by setting up and linking an InControl account. Visit the My Land Rover InControl website to create an account, or click the link in the email sent by your Retailer. Once you have created and verified your account, follow the setup instructions on the screen and link your Land Rover car to your account.

CONNECT YOUR ACCOUNTS AND DEVICES

CONNECT YOUR ACCOUNTS

Get the most out of your Online Pack² by connecting your InControl account so you can browse and connect third party content and services. From Pivi Pro’s app drawer, select the ‘Connect Accounts’ icon and search for the app you want to connect. You can either scan the QR code with your smartphone or select ‘Email Me’ to send a link of the login site to your email.

Once connected, you can immediately start using the service in your vehicle. Linked services will appear as an icon in the app drawer or as a media source in the media player.

CONNECT YOUR SMARTPHONE

With the Smartphone Pack, you can use your apps safely and conveniently via Pivi and Pivi Pro¹ using:

Apple CarPlay® ³
Android Auto^TM ⁴

For Apple CarPlay® ³, ensure you have the latest version of iOS installed and Siri ® enabled on your iPhone. For Android Auto^{TM 4}, ensure you have the latest Android Auto app installed and Google voice assistant enabled on your Google device. Connect your device to the interface panel in the centre console storage compartment using a certified USB cable.

INCONTROL REMOTE APP

You can download and log into the InControl Remote App⁵ using your account credentials, which provides the ability to remotely interact with your vehicle wherever you are. The InControl Remote App⁵ is free to download and available for Apple and Android devices. Download the latest version by searching for ‘Remote App’ in the AppStore or Google Play Store.

FIND OUT MORE

WIRELESS SOFTWARE UPDATES

Land Rover’s innovative technology ensures your vehicle stays up to date through wireless software updates. Automatic downloads and scheduled installations keep your Land Rover ready for anything.

FAQS

HOW DO I UPDATE THE NAVIGATION SYSTEM’S MAPS?

As long as there is an active connected navigation subscription¹, maps will be updated automatically. A connected navigation subscription is usually included for the initial warranty period, renewal of the subscription allows for continued automatic map updates.

HOW MANY BLUETOOTH DEVICES CAN BE CONNECTED OR PAIRED?

A total of 10 Bluetooth devices can be paired, with two devices being paired at the same time – these can be phones or media devices. The first device paired to Pivi/Pivi Pro¹ will be designated as your primary device. This can be changed in the settings by going to Settings > All > Connectivity > Bluetooth > and click on the device you wish to change.

HOW DO I RENEW INCONTROL SERVICES?

When your InControl services reach their expiration date, you will receive an email with a link for you to renew InControl services. If you have not received this email or if the link has expired, please contact Customer Services.

HOW DO I REMOVE MY PERSONAL DATA?

Before you sell your vehicle on, you will need to delete your vehicle data from your InControl account. Log into the InControl portal, select ‘Vehicle Setting’ on the right-hand side and select the ‘Remove Vehicle’ menu. Click on ‘Remove Vehicle’ to remove all vehicle data from your InControl account. You will be asked for your InControl account password. In Pivi/Pivi Pro¹, go to Settings > All > Profile Settings to select a profile to delete. If you have recently purchased a used vehicle, please contact the Retailer.

DO I NEED TO PROVIDE A MOBILE DATA SIM CARD?

No, your vehicle comes with an embedded SIM card which allows the use of:

1.    Connected Navigation system’s connected features/services¹
2.    Wi-Fi Hotspot⁶
3.    Online Pack features/services²

These services require a valid subscription to be in place. Mobile data is included in the subscription, so no additional contracts or SIM cards are required as long as the subscription is running.

HOW DO I SELECT DIFFERENT MAP VIEWS IN THE VIRTUAL INSTRUMENT DISPLAY?

To change the layout of the Interactive Driver Display, access the settings through the steering wheel. Additional Driver Display preferences may also be available depending on the vehicle. These can be accessed from the main Pivi Pro Settings > Navigation > Driver Display.

WHERE NEXT?

MY LAND ROVER INCONTROL WEBSITE

Log into your InControl account.

EXPLORE INCONTROL

EXPLORE NEW DEFENDER

Seriously capable, prepared for anything.

EXPLORE THIS VEHICLE

TERMS AND CONDITIONS

Find out more about Land Rover Pivi Terms and Conditions

Contact us

Contact Land Rover whatever your query

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FIND A RETAILER

Find a retailer for help or registering a Land Rover Pivi account

Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.

In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.

Pivi and InControl features, options, third party services and their availability remain market dependent – check with your Land Rover Retailer for local market availability and full terms. Certain features come with a subscription which will require further renewal after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected.

Apple CarPlay is a Trademark of Apple Inc. Apple Inc end-user terms may apply.

Android Auto is a Trademark of Google LLC.

¹Connected Navigation will require further subscription after the initial term advised by your Land Rover Retailer.

²Fair use policy may apply. Standard 1 year subscription, which can be extended after the initial term advised by your Land Rover Retailer.

³Your car is prepared for Apple CarPlay. The services offered by Apple CarPlay depend on feature availability in your country, please see www.apple.com/uk/ios/feature-availability/#apple-carplay for more information.

⁴Your car is prepared for Android Auto. The services offered by Android Auto depends on feature availability in your country, please see www.android.com/auto/ for more information.

⁵Remote contains subscription services that can be extended after the initial term advised by your Land Rover Retailer. The Remote App will need to be downloaded from the Apple App Store/Google Play Store.

⁶Fair use policy applies. After 20GB of data is used within a month, data speeds and functionality on vehicle may reduce for the rest of the month.